Feb 21 2011
My terrible experience with Shareinaframe.com
MY TERRIBLE EXPERIENCE WITH SHAREINAFRAME.COM!
Basic info (I have documentation of all details):
I placed the order for a frame, plaque, and share of Harley stock on November 29th.
I received the plaque and frame, the plaque was not correct.
Did not get the correct plaque for 7 weeks.
Have gone back and forth on the phone and e-mail with no resolution on the share of stock.
It has been 12 weeks, and I still have not received the share of stock.
My experience: (I have documentation for all of this)
I placed an order for a share of Harley stock on November 29, 2010, to include a customized plaque with my choice of text, and a frame.
Three weeks later, the plaque and frame arrived. The wording on the plaque was wrong, so I called and requested a new one, and I also inquired about the share of stock. They indicated it would be shipped before Christmas, but did not respond about the share of stock.
The corrected plaque arrived 7 weeks later on January 12th.
I started emailing them about the stock at the beginning of February (10 weeks after the initial order). I received an e-mail asking if the person who it was ordered for had received it. Duh, I wouldn’t be inquiring if he had received it.
Anyway, this Gerry person seems to be very confused. After I sent an e-mail inquiring about the share of stock, he actually resent a plaque and a frame – but cancelled the order when we spoke on the phone and I had to clarify that it was the share of stock I was waiting on.
We phoned back and forth on several occasions, I even received phone calls from him as early at 8 am on a Sunday morning. Every single time I called, he seemed very confused about who I was and why I was calling. He told me on one phone conversation that sometimes the stock certificate would go to the person it as ordered for, and sometimes he would receive it. He finally told me in one conversation that if I did not receive it on February 15th, to call him.
I did not receive it. So I called. It sounded like someone picked up the phone, and hung up. This happened several times.
I finally reached him today, February 21, at 12:00 pm, and he actually told me to call him back Wednesday.
So, after all this emailing and phone calls going back and forth, he put me off again. I did get loud, yes, I was upset, and I told him we needed to resolve this today, and that I would like to get a refund on the share of stock. He responded “Call me back on Wednesday.” I was so angry, I told him I was contacting Harley-Davidson and the County Attorney’s Office, and he said “Do what you have to do” and I hung up.
The County Attorney’s Office is closed due to Holiday, and so is Computer Share Investor Services, the transfer agent who issues Harley’s stock certificates. So, until tomorrow, I have no idea if the share of stock was even issued.

worth it – we were looking forward to getting to Big Bend and some sunshine there!







